Fanmapper Privacy Policy

Effective Date: January 1, 2025

Fanmapper Inc. ("Fanmapper", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data across our event discovery services for anime, gaming, K-pop, and pop culture fans.

This policy applies to our website (www.fanmapper.ai), our mobile and web applications, and any other services we operate (collectively, the "Services"). By using the Services, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

1. Privacy Policy Overview

Fanmapper connects users to fandom events globally — including exhibitions, pop-up stores, game releases, and concerts — through our discovery platform. This policy describes how we handle your personal information, your rights, and how you can manage your privacy.

2. Information We Collect, Receive, and Create

Information You Provide:

• Account Info: Email address, username, password, optional third-party login credentials (e.g., Google, Apple, Facebook).
• Profile Info: Demographic data (e.g., country, interests), badges, photos, fandom preferences.
• Content You Submit: This is user generated contributions, such as the contents of profiles, including your profile name, contact details and any demographic information you choose to provideEvent reviews, community posts, comments, uploaded media.

Information We Collect Automatically:

• Usage Data: Pages viewed, events clicked, interactions with content or features.
• Device Info: IP address, browser type, operating system, device ID.
• Location Data: Based on IP or mobile GPS (if enabled).

Information from Third Parties:

• Platforms (e.g., Google or social media logins).
• Affiliate networks (e.g., link tracking or reward redemptions).

3. Data Processing and Retention

We process your data to:

• Provide personalized event recommendations
• Enable account features (badges, reviews, loyalty, like)
• Serve relevant advertising or offers
• Improve service usability and security

We retain data for as long as necessary for these purposes or as required by law.

4. Sensitive Personal Information

Fanmapper does not knowingly collect sensitive personal information (e.g., race, religion, health data). If you voluntarily disclose such information (e.g., in profile bios or reviews), it is your choice. We do not use such data for any purpose beyond content display unless required by law.

5. Direct Marketing

If you opt in, we may send emails or push notifications about:

• New events and updates
• Loyalty rewards or giveaways
• Platform features and partner promotions

You may unsubscribe at any time at no cost.

6. Behavioral Advertising

We may use your interaction history to personalize ads both on and off our platform. Ad providers (like Google Ads or social media platforms) may place cookies or pixels to deliver interest-based ads. You can manage your preferences under cookie settings.

7. Cookies

We use cookies and similar technologies to:

• Remember your settings
• Analyze site traffic
• Serve personalized content or ads

Third-party analytics (e.g., Google Analytics) and ad platforms may also use cookies. You can adjust your browser or system settings to block some or all cookies, though this may affect functionality. For more, see our Cookie Policy.

8. Information We Share With Third Parties

We may share your data with:

• Affiliate and advertising partners: To track purchases, offer discounts, or serve targeted content.
• Vendors and service providers: Hosting, analytics, CRM, or marketing tools.
• Legal or regulatory authorities: Where required by law or court order.
• In a merger or acquisition: With a potential acquiring party, under confidentiality.

We do not sell your personal information without your explicit consent.

9. International Transfers

Fanmapper operates globally and may transfer data to servers or vendors outside your country. Where required, we implement standard contractual clauses (SCCs) or equivalent legal safeguards.

10. Data Security and Breach Handling

We implement industry-standard security measures (e.g., encryption, access controls) to protect your data. If a breach occurs affecting your information, we will notify you promptly as required by law.

11. Data Retention

We retain your data as long as:

• Your account is active
• It's necessary for platform features (e.g., reviews, badges)
• Required to meet legal or contractual obligations

You can request deletion via our Privacy Portal or email.

12. Your Privacy Rights

Depending on your location (e.g., California, EU/EEA, UK, Brazil, etc.), you may have the right to:

• Access your data
• Delete or correct your data
• Opt out of marketing or data sharing
• Object to profiling or automated decisions
• Withdraw consent

To exercise your rights, email us at [email protected] or visit our Privacy Request Form.

13. Managing Your Preferences

• Update Profile: Log in to your account and edit personal details.
• Email Preferences: Click "Unsubscribe" in emails or update settings in your account.
• Cookie/Tracking Settings: Use browser/device privacy settings or the Cookie Consent banner.
• Account Deletion: Request via support or through your account settings.

14. Contact Details

For privacy questions, contact:

We are working toward appointing a DPO in compliance with GDPR, CCPA/ CPRA.

15. Children

Fanmapper is not intended for users under 16 (or 13 in the U.S.). If we become aware that a child has provided us with personal data, we will delete it immediately.

16. California Consumer Rights Metrics

California Consumer Privacy Act (CCPA / CPRA) — California Residents

This section applies to California residents and supplements our general Privacy Policy.

Your Rights Under the CCPA/CPRA

California residents have the following rights:

• Right to Know: Request the categories and specific pieces of personal information we've collected about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request corrections of inaccurate data.
• Right to Opt-Out of Sale/Sharing: Opt-out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Data: Restrict how we use your sensitive personal information (if collected).
• Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.

Categories of Information Collected (Past 12 Months)

You can exercise your rights via our Privacy Portal or by emailing [email protected]. We may ask you to verify your identity.

Authorized Agents

You may authorize another person to act on your behalf. We require proof of this authorization under California law, such as a signed permission letter or power of attorney.

Pursuant to CCPA/CPRA, we maintain a log of:

• Privacy requests received and fulfilled
• Data types collected, sold, or shared

This data is available upon request or in our regulatory reports section.

17. General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR) — EU/EEA/UK Residents

If you are a resident of the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), the following applies in accordance with the GDPR and UK GDPR:

Legal Bases for Processing

We process your personal data under the following legal bases:

• Consent (Article 6.1.a): Where you give us permission to collect and process your personal data (e.g., marketing).
• Contract (Article 6.1.b): To fulfill our obligations to you (e.g., providing Services).
• Legal Obligation (Article 6.1.c): To comply with applicable laws.
• Legitimate Interests (Article 6.1.f): For our business interests (e.g., improving Services), balanced with your rights.

Your GDPR Rights

You have the right to:

• Access your data
• Rectify inaccurate or incomplete data
• Delete your data ("right to be forgotten")
• Restrict processing in certain circumstances
• Object to processing (including profiling or marketing)
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (without affecting previous lawful processing)
• File a complaint with your local Data Protection Authority

To exercise these rights, email [email protected] or use our Privacy Portal.

Data Transfers

When transferring personal data outside the EU/EEA/UK (e.g., to the U.S.), we use:

• Standard Contractual Clauses (SCCs) approved by the European Commission or
• Other valid mechanisms (e.g., adequacy decisions, supplemental measures)

We are committed to safeguarding your data with the highest levels of compliance and transparency.

18. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted with an effective date. Material changes will be communicated via email or notices in our Services.

Your continued use of Fanmapper constitutes your agreement to this policy.